Waterdrops Express Car Wash Privacy Policy
Last Updated: July 5th, 2024
Welcome to the Waterdrops Express Car Wash online privacy policy. Protecting your privacy is a top priority for us. We take great care in handling any personal information you provide to us, ensuring that it’s done in compliance with applicable privacy laws and regulations.
Information We Collect
When you visit our website, www.waterdropscarwash.com, or use our services, we may collect personal information from you, such as:
-Identifiers: Name, contact information (address, email address, phone number), and payment details (credit card information).
– Vehicle Information: Make and model of your vehicle.
– Service Information: Details about the services you request and any feedback you provide.
– Location Data: If you access our website or mobile application using a mobile device, we may collect information about your location, such as your GPS coordinates.
– Social Media Information: Interactions with social media features on our website, such as Facebook and Twitter buttons.
Use of Your Information
We use the information we collect to:
– Provide you with our services.
– Process your payments.
– Communicate with you about your orders and account information.
– Improve our services and conduct research and analysis.
– For marketing purposes, such as sending you promotional offers or information about upcoming events.
Disclosure of Your Information
We may share your information with:
– Service Providers: Such as payment processors and marketing partners, to provide you with our services and improve our marketing efforts.
– Third-Party Vendors: Such as cloud hosting providers and website analytics providers.
– Law Enforcement Agencies: Government authorities, or other third parties as required by law or to protect our rights and property.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. We may also retain your information for a longer period to comply with our legal obligations, resolve disputes, or enforce our agreements.
Children’s Privacy
Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13, and if we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.
Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. We use secure servers and encryption technologies to protect your information and ensure its confidentiality. Access to your personal information is restricted to only those employees and service providers who need it to perform their job functions.
Cookies
We may use cookies on our website to collect information about your browsing activities and preferences. Cookies are small data files that are stored on your device when you visit a website. We use cookies to improve the functionality of our website, such as remembering your preferences and settings. You can set your browser to refuse cookies or to alert you when cookies are being sent.
Consumer Rights
Under applicable data privacy laws, you have the following rights:
– Right to Access: You can request a copy of the personal information we hold about you.
– Right to Rectification: You can request that we correct any inaccuracies in your personal information.
– Right to Deletion: You can request that we delete your personal information, subject to certain exceptions.
– Right to Object: You can object to the processing of your personal information for direct marketing purposes.
– Right to Data Portability: You can request that we transfer your personal information to another organization.
To exercise any of these rights, please contact us at info@waterdropscarwash.com. We will respond to your request as soon as possible.
Opt-In Information
Customers can opt-in to receive SMS messages by signing up through our website, providing their phone number at our car wash locations, or texting a specific keyword to our designated number. Consent is documented and stored securely.
Use of Personal Data for SMS Campaigns
We use your phone number and other personal data to send you promotional offers, service reminders, and updates about our services. Your data will not be shared with third parties except for the purpose of delivering these messages through our SMS service provider.
Example Messages and Use Case
Our SMS campaigns include messages such as:
– “Get 10% off your next car wash! Visit us today at Waterdrops Car Wash.”
– “Reminder: Your car wash appointment is scheduled for tomorrow at 10 AM.”
These messages are intended to provide promotional offers and service reminders to our customers.
Data Retention and Security
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. We implement appropriate security measures to protect your data from unauthorized access, disclosure, or misuse.
Changes to Our Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website.
Contact Us
If you have any questions or concerns about our privacy policy, please contact us at info@waterdropscarwash.com. We will respond to your inquiry as soon as possible.
This updated privacy policy ensures compliance with current data privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), and incorporates best practices for transparency and user rights.W
